An unexpected issue can be daunting and damaging to a business’s reputation. How the situation is handled is as important to your business’s reputation as the issue itself. Through research and planning, Blue Tank Media can develop a Crisis Response Plan even before an incident has happened. We will manage the situation by developing strategic responses, crafting messages for all key stakeholders including employees, shareholders and the general public, manage media and interview requests, and both monitor and respond to social media posts timely and effectively. Our Tech team will also look at any articles negatively affecting your business online, prepare a plan including a content & SEO strategy which will set help reduce the negative effects of the publication.